Effective Date: 10/August/2023

Thank you for choosing Lappywale we for your laptop purchase. We value your satisfaction and want to ensure a seamless shopping experience. This Return Policy outlines our guidelines for returning products. Please read this policy carefully before making a purchase.

1. Returns and Exchanges:

We offer returns and exchanges for products that meet the following conditions:

  • The product is in its original, unopened packaging.
  • The product is in its original condition, damage, or misuse.
  • The return is initiated within [2] days from the date of purchase.

2. Non-Returnable Items:

Certain items are non-returnable. These include:

  • Products that have been opened and used.
  • Products without their original packaging.
  • laptop computer accessories are not returnable.

3. Return Process:

To initiate a return, please follow these steps:

  1. Contact our Customer Support within [2] days of your purchase to request a Return Authorization (RA) number.
  2. Pack the product securely in its original packaging, including all accessories, manuals, and promotional items.
  3. Clearly label the package with the provided RA number.
  4. Ship the package to the address provided by our Customer Support.

4. Exchanges:

If you wish to exchange a product for a different model or damaged, please follow the return process outlined above. Once we receive and inspect the returned product, we will process the exchange based on availability.

5. Shipping Costs:

  • Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product.
  • For exchanges, we will cover the shipping costs of sending the replacement product to you.

6. Defective or Damaged Products:

If you receive a defective or damaged product, please contact our Customer Support within [1] days of receipt. We will provide assistance and guide you through the necessary steps for return or replacement.

7. Warranty:

Products are also covered by their respective manufacturer’s warranties. Please refer to the manufacturer’s warranty information for details on coverage and procedures.

8. Contact Us:

For return requests, inquiries, or assistance, please contact our Customer Support at [customer support @ 9054514979].

By making a purchase from Lappywale, you acknowledge and agree to the terms of this Return Policy. This policy does not affect your statutory rights as a consumer.